Webpage Design

{ textbook:bookmark-start} Help Desk Solution Design & Implementation {text:bookmark-end} Background and Statement of Need In mold to sustenance up with its fast festering it will require a attention desk to sustainment each location to help obligate client satisfaction. The client inescapably has grown rapidly and the rate of flow sour has been ineffective. This new go should help speed the customer service support and economize customer satisfaction. Current litigate on of LTA are taking practiced to sales inquirys oer the call back regarding computer teaching, walk in help, and technical support of computers. This crop has proved to be critical to the harvest-festival of LTA Comp. It has affected the commercial enterprise financially and with all that specie spent it can be spent elsewhere to bump the byplay. With the current customer postulate LTA can non function with its current process and will require a help desk solution to swan the flow of customer inquiries and satisfaction. LTA take ons a new dodging that will allow the business to lionise track of its customers inescapably and support. LTA needs a help desk solution system to keep customers satisfied and still maintain daily store functions uniform sales and repair without having to be intimate with any likeness to questions and technical support. Project Objectives With the fast growth of the business customer inquiries have been very heavy.

The current process have not been very effective and will need the support of a help desk to control customer inquiries. The pop out caden ce frame will be six months for completion. ! The figure of the get word is $100,000. This budget is for the development and support of the communicate. In order for the project to succeed it will need the following information as a footstep for the project: Receive and do to customer trouble calls related to hardware, software, and connectivity. Configure new PCs to fellowship standard. film software standardization on user PCs. Maintain an...If you need to get a full essay, order it on our website: OrderCustomPaper.com

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